# Order handoff checklist

- [ ] Confirm payment state from the authorized payment system.
- [ ] Match product, quantity, currency and delivery details to the order.
- [ ] Record the source order ID and a unique handoff ID.
- [ ] Check stock freshness and supplier acceptance requirements.
- [ ] Assign the next owner and record acceptance, not just send time.
- [ ] Store the expected next update and a customer-visible status.
- [ ] Send failures to an exception queue with a named owner.
- [ ] Make retries idempotent so the same event cannot duplicate an order.
- [ ] Reconcile fulfillment, tracking, cancellation and refund status.
- [ ] Close only after the promised outcome is confirmed.

Owner:
Review date:
System of record:
Exception route:

Never place passwords or card details in this checklist.
Source: https://bizoryn.com/library/templates